Recroom.com Privacy Practices and Feedback
Welcome to www.recroom.com (the “Website”), a service of Comcast Spotlight, LLC ("Comcast," "we," “our,” or "us"). This statement discloses the privacy practices for this Website only, including: an explanation of the categories of personally identifiable information about you that may be collected; how the information is used; the categories of persons or entities with whom the information may be shared; the choices are available to you regarding collection, use, and distribution of the information; how you can opt in or out of Comcast promotional e-mail; the kind of security procedures that are in place to protect the loss, misuse or alteration of information; how you can review and request changes to the information; and how we notify visitors and users of this Website of changes to this privacy statement (the “Privacy Statement”). By using this Website, You are consenting to the terms set forth in this Privacy Statement in effect at the time you use the Website. For other terms and conditions that apply to your use of the Website, please review our Terms of Use.
Questions regarding this Privacy Statement should be directed to Comcast through one of the Contact Us or similar forms you will find on the Website, or by sending a notice by U.S. Mail to Comcast Spotlight, LLC, 5 Times Square, New York, NY 10036, Attention: Comcast Spotlight RecRoom.com Website Privacy Feedback.
Information Collection and Use
When you register for a Website account, make a purchase, sign up for email newsletters, enter a contest, post or ask a question, or participate in a promotion, we will collect the information you provide to us, which may include your name, address, zip code, and email address.
A special note about children: Comcast does not knowingly collect personally identifiable information from children under the age of thirteen and does not wish to collect any such information. Federal law requires website operators who knowingly collect personal information from children under the age of thirteen to first get parental consent. Children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else.
What categories of persons or entities do we share personally identifiable information with?
We may sometimes disclose personally identifiable information about you to our affiliates for such affiliates marketing purposes. We may also disclose personally identifiable information about you to service providers and vendors, and to others who provide products and services to us. For example, when you use certain functions on this Website, you may notice that the Website actually collecting or processing the information may be a website other than this Website. Our general policy is that we will only share your personal information with third parties for such third parties marketing purposes to the extent you have opted-in to participate in such third parties’ promotions. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. For example, we may be required by law to disclose personally identifiable information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.
What do we do to personalize your use of this Website?
To help make our Website more responsive to the needs of our users and visitors, we use a standard feature of browser software called a "cookie." We use cookies to help us tailor our website to your needs, to deliver a better, more personalized service, and to remember certain choices you've made so you don't have to re-enter them.
We may use two kinds of cookies: (i) temporary or "session"-based cookies that contain certain information about a user's or visitor's use of our website at a particular time and (ii) "persistent" cookies that contain certain account-related information about a registered user's use of our website. Session-based cookies are automatically disabled or deleted when a user of or visitor to our website closes his or her browser software at the end of session. Persistent cookies remain stored on a registered user's computer system until he or she disables or deletes them. You may read about enabling, disabling, and deleting cookies at www.comcast.com at any time by searching for "cookie" and clicking on the link for the topic you wish to read. Of course, if you set your browser not to accept cookies or you delete them, you may not be able to take advantage of the personalized features enjoyed by other visitors to and users of our Website.
The cookies we use don't directly identify visitors to or users of our website as particular persons. Rather, they contain information sufficient to simplify and improve a visitor's or user's experience on our website. For example, we may use session-based cookies to track the pages on our website visited by our users. We can build a better Website if we know which pages our users are visiting and how often. Or, we may use persistent cookies to simplify access to a user's account information over our website, for example.
We may also collect information through the use of clear gifs (also called Web Beacons and Web Bugs) through the website and in selected email messages we send you. These are tiny graphic files, not visible to the human eye. Clear gifs may also see or read cookies on your computer. When authorized by us, third parties specializing in monitoring aggregate statistical use of the Website with whom we contract, may use cookies, our web log files, web beacons, and other monitoring technologies to compile anonymous aggregate data.
In connection with the standard operation of Comcast's systems, certain non-personally identifiable information about visitors to this Website is recorded. This information is used primarily to tailor and enhance visitors' experience using the website, including tailoring content for your local geographic market. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our Website and determine which products and services are the most popular with Website visitors.
Where do we permit visitors and users to opt in or out of promotional e-mail?
You may choose to receive promotional e-mails from Recroom.com by: (1) using the unsubscribe link on the bottom of each promotional email; (2) submitting a request through a feedback form; or (3) going to the Internet web page located at http://www.comcastspotlight.com/emarketing/unsubscribe/rr_unsubscribe_form.html and following the instructions there. Your opt-out from receiving promotional emails from Recroom.com will not affect your email preferences with any other Comcast companies.
Other Websites
To make our Website more valuable to our visitors, we may offer some features in conjunction with other providers. Our Website may also include links to other Websites whose privacy policies and practices we don't control. Once you leave our Website by linking to another one (you can tell where you are by checking the address --known as a URL-- in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you're visiting. That policy may differ from ours. If you can't find the privacy policy of any of these websites via a link from the site's homepage, you should contact the website directly for more information.
Third-Party Advertising
We may also use an advertising network provider to help present advertisements on this Website. This advertising network provider (24/7 Real Media) and other advertising network providers we may use in the future may use cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other websites you have visited. It also helps determine whether you have seen a particular advertisement before and in order to avoid sending you duplicate advertisements. In doing so, the advertising network provider collects non-personally identifiable information such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other click stream data.
The use of cookies, web beacons, or similar technologies by these advertising network providers is subject to their own privacy policies, not Comcast’s Privacy Statement for this Website. If you do not want the benefits of these advertising cookies, you may opt-out of them by visiting http://www.networkadvertising.org/consumer/opt_out.asp. However, if you do so you may not receive the full benefit that these cookies provide.
California Privacy Rights
If you are a California resident and would like to opt-out from the disclosure of personally identifiable information to third parties for their direct marketing purposes, please make your request by mail to Comcast Spotlight, c/o RecRoom, 5 Times Square, New York, New York 10036 or by email to Email_Recroom@cable.comcast.com.
Security
All information gathered on our Website is stored within a Comcast-controlled database accessible only to Comcast and its specifically authorized contractors and vendors. However, as effective as any security measure implemented by Comcast may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, don't include it in anything that you submit or post to this Website or send to us in e-mail.
Changes to Information
You may review and change information that you provide to us through this Website by submitting a request through a feedback form or other designated page on this Website. The information you submit to this website is also automatically updated each time you enter a new contest or sweepstakes through this Website and the updated personal information is collected by us and not a third party promotional partner.
Changes to this Privacy Statement
We may change this Privacy Statement from time to time. If we change this Privacy Statement at some point in the future, we'll post the changes on our website and by continuing to use the Website after we post any changes, you accept and agree to this Privacy Statement, as modified. Of course, our use of information gathered while the current Privacy Statement is in effect will be consistent with the current Privacy Statement, even if we change that Privacy Statement later.
Privacy Policies for Comcast Products and Services
This Privacy Statement discloses the privacy practices for this Website only. Comcast supplies copies of the privacy notices that apply to each of our Cable, High-Speed Internet, and Digital Voice products and services separately to our subscribers. You may also view these privacy notices at www.comcast.com any time by searching for "privacy" and clicking on the link for the privacy notice you wish to read.
Effective Date: December 2009